Techpoint Logo

eBusiness Solution » CallPoint




Our contact center applications serve today's consumers with capabilities beyond those of traditional call center software.

An easy-to-use solutions that drastically cut down agent training & talk times.

Download Brochure
File Type : PDF
Size : 250 kb

Today's consumers demand quick and flexible access that is difficult for call center software to deliver. Our contact center applications serve today's consumers with capabilities beyond those of traditional call center software.

CallPoint transforms call centers into innovative contact centers by extracting and uniting key functionality from our unified contact center software and workforce optimization platforms to help you achieve targeted business results. Providing fast, easy-to-use solutions that drastically cut down agent training & talk times.

CallPoint benefits

  • No More Being Put on Hold
  • No More Missed Orders
  • Consistent Order Taking
  • Consistent Customer Service

SYSTEM REQUIREMENT

Server

  • Processor: Four cores (eight cores or more is preferred); 3.10GHz or higher
  • RAM: 4 GB
  • Hard Disk: 100 GB or more of available space
  • Operating System: Windows Server 2008 Standard Edition

Client

  • Processor: Dual cores or higher; 2.2 GHz or higher
  • RAM: 2 GB
  • Hard Disk: 80 GB or more of available space
  • Operating System: Windows XP or Windows 7

N/A